Shipping policy

Thank you for choosing Borava. We are dedicated to delivering our premium kitchen and lifestyle products to our customers across the United States with high reliability and complete cost transparency. All monetary values and transactions displayed on our store are structured in United States Dollars (USD).

1. Free Shipping Nationwide

To ensure a straightforward and honest checkout experience completely free of hidden costs, Borava provides Free Standard Shipping on all orders shipped to the United States. There are no minimum purchase requirements, no subscription thresholds, and absolutely zero surprise handling fees added at checkout. The price you see on the product page is exactly what you pay.

2. Order Processing & Handling Time

  • Daily Order Cutoff Time: 5:00 PM (EST - Eastern Standard Time). Orders placed before this time will enter our processing cycle on the same day.
  • Handling Window: All orders are securely packed, verified for quality control, and dispatched from our logistics network within 1 to 3 business days (Monday through Friday). Orders placed on weekends or regional public holidays will be dispatched on the following business day.

3. Transit & Delivery Timelines

Once your package is handed over to our postal and courier transit partners, the estimated delivery timeline to any residential or commercial address within the United States is 7 to 13 business days.

Please note that total delivery time equals handling time plus transit time. Therefore, you can typically expect your order to arrive within 8 to 16 business days from the moment the payment is validated.

4. End-to-End Tracking Visibility

Transparency is core to our shipping infrastructure. As soon as your order leaves our facility, an automated shipment confirmation email will be sent to your inbox. This message will contain a dedicated tracking number and a direct link to the tracking portal, allowing you to monitor your package's transit status in real time as it moves toward its US destination.

5. Address Accuracy and Deliveries

It is the customer's responsibility to provide a complete, accurate, and valid delivery address during the checkout phase. We are unable to adjust address parameters or redirect packages once they have cleared our 1-3 day handling window and entered the transit system. Borava cannot assume liability for orders that are undeliverable due to incomplete or incorrect address inputs provided by the buyer.